Returns, Refunds & Shipping
Last updated: February 2026
The descent from Mt. Stupid sometimes involves logistical questions. Here are the answers.
How Your Stuff Gets to You
Physical products (mugs, tees) are printed on demand and fulfilled by Printful. Estimated delivery times:
- Production: 2–5 business days
- Domestic (US) shipping: 3–7 business days
- International shipping: 7–20 business days
Shipping costs are calculated at checkout by Stripe based on your location.
Where Self-Awareness Can Reach
- United States
- Canada
- United Kingdom
- Germany
- France
- Australia
- Netherlands
- Sweden
- Norway
- Denmark
The Border Tax on Self-Knowledge
International orders may be subject to customs duties, import taxes, or fees imposed by your country. These are the buyer's responsibility and are not included in the product price or shipping cost.
Having Second Thoughts? (Physical Products)
Because our products are printed on demand (made to order), we cannot accept returns for change of mind. This is a standard exemption for custom-made goods under the EU Consumer Rights Directive.
We do accept returns and provide full refunds for:
- Defective or damaged items
- Wrong item received
- Significant quality issues
Contact us within 30 days of delivery with photos of the issue. We'll either send a replacement or issue a full refund.
No Take-Backs on Enlightenment (Digital Products)
The Certificate of Acknowledged Ignorance is a digital PDF delivered by email. Because digital content is delivered immediately upon purchase, it is non-refundable once delivered. By completing your purchase, you consent to immediate delivery and acknowledge the loss of your right of withdrawal for this digital product.
If you did not receive the certificate email, check your spam folder and then contact us.
Contact
For any order issues: Jacobgbostad@gmail.com
Please include your order confirmation email or Stripe receipt when contacting us about an order.